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R0154 Safer Custody Officer

Grade: 6, £32,409 – £37,953

Directly responsible to: Head of Business Services

Location: Office of the West Midlands Police and Crime Commissioner, Lloyd House,

Birmingham City Centre


Closing Date: 12 noon Monday 20th February 2023, interviews to take place in person on Wednesday 1st March 2023

This is a politically restricted post

Are you ready for a new role? Are you well organised? Enthusiastic and want to make a difference? Are you a strong communicator? We are looking for a Safer Custody Officer to help develop our understanding, oversight, scrutiny and policy development related to police custody.  The Safer Custody Officer will manage the delivery of the Independent Custody Visitor Scheme. The scheme ensures the welfare of detainees and supports he statutory oversight and scrutiny function of the Police and Crime Commissioner.

The post-holder will be responsible for developing policies and procedures to ensure the scheme runs efficiently and effectively. Managing a large number of volunteers, you will need to have strong communication skills with the ability to develop relationships at all levels. You will also need energy and enthusiasm to maintain volunteer motivation and commitment.

You will be responsible for all aspects of the scheme including; recruitment, training, evaluation, coordinating visits, processing expenses and generating reports and briefings for the PCC. You will have the ability to keep robust records and liaise regionally to share best practice and identify future opportunities for the scheme. You will have a keen eye for detail and be able to keep up to date with legislative and policy developments in relation to the police custody and the scheme. 

The West Midlands is a vibrant and diverse part of the country and we welcome applicants from all backgrounds.  Applicants must be able to demonstrate a good understanding of diversity and human rights, and a personal commitment to promoting diversity and racial equality.

Why work for us?

West Midlands Police and Crime Commissioner is committed to the reduction and prevention of crime, so by joining us you’ll be actively contributing to improving the West Midlands region. You will get to work alongside great people who are passionate about driving improvement and change! In return for your valued contribution we provide an impressive employee benefits package:  

  • Diverse, Inclusive and supportive organisation
  • Flexible working
  • Hybrid working from home policy
  • Generous annual leave allowance
  • Pay progression through multiple increments
  • Learning & Development opportunities
  • Access to an employee benefits package
  • Committed to being an anti-racist and trauma informed organisation

Click here to learn more: Working for us

Our values

It is important to us that every employee is committed to and share our organisational values:

We behave with INTEGRITY and HONESTY in all we do. We work OBJECTIVELY and IMPARTIALLY

to support the Police and Crime Commissioner and each other to achieve the objectives of the Police and Crime Plan.

We support each other by driving INCLUSIVITY within our interaction with each other and the public.

For more information about the Office of the Police and Crime Commissioner visit: Home – West Midlands Police & Crime Commissioner (

For an informal confidential conversation about this post, please contact Andrea Gabbitas: [email protected]

The closing date for applications is 12 noon Monday 20th February 2023 and interviews to take place in person on Wednesday 1st March 2023.

To download an application please visit: or telephone 0121 626 6060.

Please note CV’s will not be accepted.



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