approach to commissioning will improve how we respond to victims'
needs. Our inclusive and consultative approach means that
victims will be at the heart of the process and will ensure that
the work that we do is victim-led. We will be clear about the
outcomes we expect for victims and ensure that we get the most from
the resources available'
David Jamieson, West
Midlands Police and Crime Commissioner
From April 2015, the Police and Crime Commissioner took
responsibility for the new Victims' Service, which provides support
and information to all victims and will make sure specialist help
is provided when needed. These services help victims to cope
and recover from the impacts of crime. Victim Support are
providing the initial first contact, support and information
to victims, including those affected by business crime, anti-social
behaviour and serious road traffic collisions, areas where victims
are currently not provided support. They will make an
assessment and refer victims to specialist providers where needed.
Those practioners will provide targeted support for victims
who need further support to help them cope and recover from the
impacts of crime.
The Victim Services Strategy is
available to download on the right hand side of this page.