West Midlands Police committed to helping vulnerable victims
West Midlands Police is committed to supporting vulnerable
victims of crime, says the latest major review of the force by
The force scores an overall rating of 'Good' in the 2019 PEEL
report by Her Majesty's Inspector of Constabulary and Fire &
Rescue Services, which assesses the organisation's effectiveness,
efficiency and legitimacy.
While the force is 'generally good at identifying people who are
vulnerable' with staff who are well-informed about the signs and
causes of vulnerability, the report identifies three areas for
improvement around protecting vulnerable people.
The report acknowledges that while the initial response to
incidents involving vulnerable people is adequate, the level of
demand placed on the force remains a problem.
In terms of planning, the report says the force has a 'well
developed understanding of demand, including emerging and hidden
demand', and actively seeks to understand what causes demand to
occur, including our work with partners.
The report also says the force is 'setting a clear vision and
ambitious aspirations for improved policing' against a backdrop of
increasing demand and financial challenges.
It highlights as 'impressive' the various initiatives put in
place to support staff across the force and says 'the workforce is
clear, not only about force expectations in terms of individual
performance, but also about the ways in which a growing change of
development and personal support options can be accessed'.
It praises the WMP2020 transformation programme as 'outstanding'
- well-planned and well led. 'The force continues to explore a
range of innovative solutions which use new technology to improve
efficiency and productivity'.
The force's readiness for dealing with serious organised crime
is also singled out as performing well, with sufficient armed
response vehicles (ARVs) and specialist firearms officers available
to meet the threats which exist in the West Midlands.
West Midlands Police and Crime Commissioner David Jamieson
added: "Despite a huge rise in demand on West Midlands Police and a
continued squeeze on our resources the independent inspectorate
have rated the force as 'good.'
"There are still clear improvements to be made, especially how
the police deals with people with vulnerabilities. I will continue
to hold the force to account to make sure those improvements are
"This report commends West Midlands Police for the efficiencies
we have driven and new technology we have introduced. Despite that
I am doing all I can to ensure we are as efficient as possible.
"The efficiencies we have driven have enabled me to announce an
increase in officer numbers by 200 over the next two
Welcoming the report, DCC Louisa Rolfe said: "I'm pleased
HMICFRS made such efforts to understand our strengths and
challenges. The areas for improvement are consistent with our own
aspirations so I'm confident we will be even better next time."