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As a member of the public, it is your right to complain about the services provided by the Office of the Police and Crime Commissioner. This can be broken down into 3 main categories:

Complaints about the Police & Crime Commissioner

Any complaints about the PCC should be made to the West Midlands Police and Crime Panel
This can be done by writing to:

WMPCP Office
Birmingham Council House
Victoria Square
Birmingham
B1 1BB

Alternatively, you can email: [email protected]

Complaints about the Chief Executive of the Office of the Police and Crime Commissioner

Complaints about the Chief Executive should be made in writing to:

The Police and Crime Commissioner for the West Midlands
Lloyd House
Colmore Circus Queensway
Birmingham
B4 6NQ

Complaints about a member of staff at the Office of the Police and Crime Commissioner

To make a complaint against members of staff you can use the online form here.

For more details on how to complain against members of staff in the OPCC click here.

Complaints 2022-23

Three (3) complaints were brought to the attention of the Police and Crime Commissioner in 2022-23 by the West Midlands Police and Crime Panel.

Zero (0) complaints were brought to the attention of the Police and Crime Commissioner in 2021-22 by the West Midlands Police and Crime Panel.

Two (2) complaints was brought to the attention of the Police and Crime Commissioner in 2020-21 by the West Midlands Police and Crime Panel.

Two (2) complaints was brought to the attention of the Police and Crime Commissioner in 2020-21 by the West Midlands Police and Crime Panel.

One (1) complaint was brought to the attention of the Police and Crime Commissioner in 2020-21 by the West Midlands Police and Crime Panel.

Three (3) complaints were brought to the attention of the Police and Crime Commissioner in 2017-18 by the West Midlands Police and Crime Panel.

Two (2) complaints were brought to the attention of the Police and Crime Commissioner in 2016-17 by the West Midlands Police and Crime Panel.

Zero (0) complaints were brought to the attention of the Police and Crime Commissioner in 2015-16 by the West Midlands Police and Crime Panel.

Five (5) complaints were brought to the attention of the Police and Crime Commissioner in 2014-15 by the West Midlands Police and Crime Panel.

Three (3) complaints were brought to the attention of the Police and Crime Commissioner in 2013-14 by the West Midlands Police and Crime Panel.

No complaints (zero) were brought to the attention of the Police and Crime Commissioner by the Police and Crime Panel in 2012-13 (22 November 2012 to 31 March 2013).