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When a crime is committed it can ruin lives and devastate families. That’s why it is so important that victims who need support are able to access the right services at the right time. That help must be tailored for the individual, as every crime is different.

The West Midlands Police and Crime Commissioner has a budget of £3.2 million to spend on victims of crime and to help them recover from their ordeal. That money is used to fund services from a range of organisations.

Victim’s Code of Practice

The Code of Practice for Victims is the statutory code that sets out the minimum level of service that victims should receive from the criminal justice system.

Key entitlements under the Victims’ Code include the right to be kept informed about case progress; make a Victim Personal Statement (VPS) to explain the impact of the crime and have it read out in court, with permission; be referred to victim support services; apply for compensation; and apply for special measures in court for vulnerable, intimidated or young victims.

The Code aims to ‘transform the criminal justice system by putting victims first, making the system more responsive and easier to navigate’. It states that ‘victims of crime should be treated in a respectful, sensitive, tailored and professional manner without discrimination of any kind’ and ‘should receive appropriate support to help them, as far as possible, to cope and recover and be protected from re-victimisation’.

The Commissioner for Victims and Witnesses (Victims’ Commissioner) has within their remit a duty to ‘keep under review the operation of the Code of practice’ and it is important that as providers of support, compliance with the Code is adhered to.

Click here to read the full version of the Victims Code.

PCC Funding

The Victims Fund is available to voluntary or community organisations that help people to cope and recover from their experience of crime.

Any organisation can apply for up to £20,000 to help deliver its services. Organisations can apply on their own or they can join together and form a partnership.

Supporting victims of crime is one of the PCC’s top priorities. This funding has been making a real difference to people’s lives since 2014 and will continue to do so.

Successful organisations from the Victims Fund 6 include:

  • Beyond the Horizon
  • SWAN
  • Chadd
  • New Heights Warren Farm
  • Honour Based Violence and Forced Marriage Consortium Helpline
  • The Sharan Project
  • Panaghar
  • Brake
  • Edwards Turst

West Midlands Anti-Slavery Network: National Referral Mechanism Explanatory Document

With funding from the West Midlands OPCC via the Modern Slavery Police Transformation Unit in 2019, West Midlands Anti-Slavery Network have produced a multi lingual explanatory document which explains in detail, the National Referral Mechanism (NRM) for use by First Responders for survivors of Modern Slavery at the point of identification in the West Midlands.

It will include realistic and accurate information from professionals about the process a survivor could expect if they were to consent to an NRM referral and the potential outcomes and opportunities if they decided not to consent to an NRM referral. The ‘accessing support as a victim of modern slavery (adult)’ document can be downloaded in Albanian, Bulgarian, Chinese, Lithuanian, Latvian, Slovakian, Romanian, Roma, Polish and Vietnamese as well as English here.

The Victims Fund is now open.

The West Midlands Police and Crime Commissioner is urging organisations that support victims of hate crime, to apply for funding.

Organisations across the West Midlands are encouraged to submit applications to the Victims Fund, which helps pay for support services for people to cope and recover from the effects of crime.

In 2020, the number of hate crimes recorded had risen by 39% in the West Midlands.

The Victims Fund will open on 12th of January 2021 and will be taking applications from agencies through to 16th of February 2021.

Application forms will be available on the Police and Crime Commissioner’s website from 12th of January. Online applications only will be accepted.

A budget of up to £200,000 will be made available for a regional hate crime service, organisations supporting vulnerable individuals within the West Midlands are eligible to apply. Groups can apply on their own or they can join together and form a consortium.

This specification sets out the key deliverables for a highly specialised service for victims of hate crime living in the West Midlands.

The specification has been informed by feedback from partners who attended the West Midlands Office of the Police and Crime Commissioner (OPCC) Hate Crime Symposium (in June 2020) and through ongoing work as part of the OPCC Hate Crime Working Group.

The fund, commissioned by the Police and Crime Commissioner seeks to improve outcomes for victims of hate crime across the West Midlands. The competitive fund has over the past seven years supported victims and survivors of all priority areas.

In line with the increasing need for support services for hate crime, the 2021/22 fund will only accept applications for hate crime support services.

Deadline: Monday 16th February 2021 5PM

OPCC Contact: If you have any queries regarding the application, please contact Tara Muchemenyi

Submission: Completed applications to be sent to the following email addresses and

The application pack is below.


Application Pack