Using this form
Please use this form if you are unhappy about the outcome of your complaint, or about how your complaint has been handled.
Whether your case will be handled as an appeal or a review depends on the date your complaint came to the attention of the police force/other organisation. When we receive your form, we will decide whether your case is a review/appeal.
We must receive your review/appeal within 28 days from the day after the date stated on your outcome letter. For example, if your letter is dated 1 April, you have to make sure we receive your review/appeal by 29 April.
Fields marked with an * are mandatory.
If it is difficult for you to use this form or this service – for example, if English is not your first language or you have a disability – please contact us:
Telephone: 0121 626 6060
Email: [email protected]
What happens to the information in my review and appeal form? The information you provide on this form will be entered into our systems. We may also need to pass the details of your review/appeal to the relevant police force/organisation. Please note, all the contents of this form (including your equality and diversity information) may be passed to the relevant police force. If you have any concerns about how your information is passed to the police or you require further information about how your data will be handled, please call us on 0121 626 6060.
For information about how we handle your personal information, please read our privacy notice here.